We caught up with Suhail Ghai, EVP & Head – Info Expertise, Max Life Insurance coverage, who talked about all of the modifications going down due to Covid, how applied sciences like Synthetic Intelligence can assist in coping with the New Regular and a paperless world.
Whereas speaking in regards to the Covid-19 pandemic and the lockdown which got here up early this 12 months, mentioned Ghai, “We have been capable of transfer 7000 individuals to earn a living from home over a interval on one week. Earlier than the top of March all our crucial operations have been useful. Our gross sales group confirmed loads of agility to redefine digital promoting processes and prepare 1000’s of brokers learn how to promote nearly and successfully. We additionally labored maniacally on all our processes which have been non-digitized in a matter of a few weeks. We labored on eradicating bodily paper from our journeys by means of OTPs and digital signatures.”
Take a look at the entire interview…
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