The implication that social media has destabilized the markets, and that perhaps this even represents some emergency, speaks to the sense that this may be a turning point for the financial industry. But it should hardly come as a surprise. The whole spectacle reflects precisely the same dynamics that have rattled politics, media and other sectors for years.
The only surprise is that it didn’t happen sooner.
Just another week on the internet
At its core, what’s happening on reddit is a feature of the internet, not a bug. For decades, early internet pioneers have spread a certain gospel: The ability to communicate with many people all over the globe, instantly, levels playing fields. It flattens hierarchies. It decentralizes and democratizes. It builds communities, and returns power to the people.
This is the tale of the internet that social media companies desperately want you believe still exists. And in some ways, perhaps, it does.
More recently, though, society has increasingly learned that groups of people can also use this same capability as a force for bad. Conspiracy theorists can abuse social media to spread misinformation that threatens to destabilize democracies, or stymie the response to a pandemic. Violent extremists can use the internet to organize deadly, illegal riots. Hacker groups can use ransomware to hold entire school districts, hospital networks and government agencies hostage, causing millions of dollars in real-world harm.
The underlying theme here is not just the ability for individuals to organize on online platforms; it’s their ability to translate that activity into offline results. But even that description risks obscuring the deeper reality: For those who inhabit the internet natively, there is no distinction between online and off. The internet is, and always has been, real life for them.
A fear of unintended consequences
It’s too soon to tell whether the saga unfolding with GameStop will go down in history as an example of the internet being used for good, or for ill. But it is very evidently another example of social media’s power to unsettle established institutions.
Underlying some of the blowback — particularly among Wall Street types — seems to be a hint of fear. The scheme this time lifted GameStop, but what began as an internet in-joke might be weaponized next time to lift or tank other companies that may be more consequential to the economy. The group has already taken runs at other stocks that hedge funds and others have bet against. If a gang of random internet users can cause millions in losses for institutional investors in a single day, what can’t they do?
Defenders of WSB — many of whom used the appropriately named app Robinhood to place their trades — retorted that the stunt has simply exposed the structural bias in financial markets that benefits powerful Wall Street tycoons at the expense of Main Street investors.
The reality, of course, is that internet users have always had this power. But it’s only recently that it’s been trained on finance. The fact that powerful people are just now coming to the realization simply reflects how little they’ve been paying attention.
What’s crazy isn’t how people keep using the internet to shake things up; what’s crazy is why we keep acting surprised when the internet does what it was built to do.